June 18th, 2004

I got this in responce to an email i repleid to about providing documentation about mac support…

Thanks for your reply.
The documentation would include anything that you may have that would
save desktop staff time. Save them reinventing the wheel so to speak.
Even Mac basics like system recovery stuff and diagnostics would be a
help. Their skills have dulled somewhat over the past couple of years
and it will be good to have all our staff Mac compliant

I thought this would be simple – i know about macs and stuff, but ive hit a snag… i cant think of any “system recovery stuff” or “diagnostics” that i do / have done to my mac, apart from repairing the permissions every so often.

Ive never had to recover my system, ive never had to diagnose things like drivers or conflicts or anything…. actually i dont remember the last time i recovered / diagnosed / had problems with my mac.