Phone Surveys / Phone Sales
Im usually more then willing to take phone surveys, heck i usually dont have a problem with people ringing and trying to sell stuff but theres one exception.
The last few times someone had rang the flat they have been downright rude.
Example 1
Phone rings, i pick up and am instantly put on hold. Around 2 seconds later a female answers swith THE worse accent in the world. It was hard tryingot understand her. Anyway, she is querying me about my telephone service. I tell her its with AAPT and she says she can save me money. I ask which compnay she is from but she just replied with ‘a telecom company’. This seemed weird but i let it slide.
She goes on to ask me how much i spend on phone calls per month. I tell her that its not a great amount, i make the odd call at night then rest of the time the phone line is used for internet. She starts getting pushy around now so i tell her im not really interested and am happy with AAPT. *clunk* She hangs up on me. Yep, no “Well thanks for your time” she just plain ol hung up on me.
I wish i knew where she was calling from, i would have made a complaint, the more i think about it though the more it seems to be a bit dodgy.
Example 2.
Phone rings last night, i pickup and yet again im placed straight on to hold. Couple of seconds later a lady picks up and tells me she can give me $5000 worth of food and stuff for just $99 for some childrens charity. Normally i would have at least listened, but the fact that i was whacked on hold was too much. I told her i wasnt interested and she thanked me and hung up.
So, for anyone out there that is planning on calling me to do surveys or sell me stuff, DONT ring the phone and put me straight on hold. I realise its probably a computer dialer that calls numbers then dispatches to people to receive the call, but i still think its wrong and rude. They want to call me and then expect me to hold? WTF.
At least have a human answer the phone and ask if its ok for me to hold.
I wonder how many people actually put up with it? Seems a fair few must since they do it that way now and it seems to be more common. I guess ill be taking more calls where i just hang up as soon as im put on hold. *shrugs*