Real estate asses
I spent 3 days recently cleaning the flat for the vacancy inspection to get the bond back. I took special note to tick off the real estates checklist as I did so and was pretty happy with it at the end.
So I was a bit surprised when the real estate called and said there were a few “problems with the cleaning”. The lady specifically mentioned dust on the:
- skirting boards in the bedrooms
- tiles in the laundry
- AC vent
- laundry light
She made a point of mentioning that it wasn’t thick dust, just light dust.
I was a biff miffed about this because I knew I had cleaned everything with sugar soap and it was more than acceptable.
So anyway, she said I needed to go in and get the keys and fix the problems. I went in and refused to take the keys. I told her I thought the ‘light dust’ issues were petty considering:
- I’d been in the flat for 6 years
- I’d lodged multiple maintenance forms, some of which were ‘lost’, most just ignored
- The Bathroom drain has dropped about 1/2 an inch, tiles around the drain were all cracked. It had been patched by some handyman who simply slogged it all up with silicon but has since been worn off
- The bedroom adjacent to bathroom STILL has water damage after the shower leaked some 2 years ago. There was a hole in the wardrobe wall from it rotting and the carpets in the wardrobe were mouldy. Nothing was ever done about it.
- The bathroom / laundry wall tiles are loose with grout falling out.
All of this and she was telling me my cleaning was unacceptable because of some dust?
I told her I was not happy and I think she got the message because she told me she would contact the owner to see if there was some ‘arrangement’ we could come to. As yet, I’ve got no call back.
I really don’t like real estate agents. All my dealings with them after renting for 10+ years and recently having bought a house has led me to believe that it takes a special kind off ass to be a real estate agent.
I’ll hold out and see what happens next, I’d kinda like my bond back.
I have to say when we first got our house – it was the best feeling in the world to get away from pooey real estate agants. They said almost exactly the same as what you’ve described above when we moved out – We now know it’s a standard response, a bit like an insurance agency who’s always trained to say “NO” on the initial claim. fun times…. congrats on the new house!