I recently had a staff member who was having trouble emailing word documents from within Word. To be honest I never actually realised you could do this. I’d never even thought about trying it.

Anyway, Word 2011 has a feature under the “File -> Share” menu that allows you to email the current document as an attachment.

The staff member was trying to use it with Outlook 2011, but the email kept being created in Mac Mail. I went into Mac Mail preferences and made sure Outlook 2011 was the default email client. I thought this was a systemwide setting and that other applications would use the setting when trying to send email.

Turns out that Word 2011 doesn’t use this setting as even with it set to Outlook, it still kept trying to use Mac Mail.

It was then that I discovered that Outlook 2011 has a setting under preferences -> general, that sets Outlook as the default email client.

We clicked this button and tried again and it worked.

So, why doesn’t Word 2011 use the default as set by Mac Mail? Why do I have to set it in Outlook for it to take notice? Seems a little strange to me.