Office 2011 Mac – Crashing when copying and pasting

I have a user at work who has been having constant and regular issues with Word 2011. I couldn’t really narrow it down but it will just crash and he will lose his work.

The common action he did when the crash happened was to cut/copy + paste.

Once again, trawling google and forums seems to have provided a solution (and yet again the actual microsoft support suggestions are useless).

In this case I got him to:
* Click the “Word” menu and choose “Preferences”
* In the window that opens, click “Edit” under the “Authoring and Proofing Tools” section
* The “Edit” window loads. About half way down is an option called “Use smart cut and paste”
* Untick this option so it’s NOT selected.
* Click “OK”
* Restart Word (cause microsoft stuff seems to like that)
* See how it goes.

I haven’t heard back from the user in 4 days, so for me that’s another issue solved.

Bootcamp – Flashing cursor when booting

I’m currently building a dual boot MOE image for our mac labs and came across a weird problem when trying to install windows 7 under bootcamp.

The bootcamp assistant would run fine, partition the drive then reboot. I had a windows 7 cd in the drive but the iMac would just reboot and display a black screen with a flashing white cursor in the top left corner of the display.

I trawled support forums for a few days looking for ideas but non of the many suggested worked until I tried the following:

  • Run the bootcamp assistant as normal, partition the drive etc
  • Start the iMac
  • Hold down the “Option” key to get the boot menu
  • Choose the windows installation DVD
  • As soon as you choose it, start tapping the space bar
  • A screen should appear with a windows style boot menu where you can select the windows installation and away it goes.

From there the windows installation kicked off and worked as expected.